Frequently Asked
Questinons

  • 1. What does SciQuip specialize in?

    SciQuip supplies high-quality scientific equipment and laboratory products, including environmental monitoring tools, autoclaves, freezers, incubators, PPE, and much more to support research, healthcare, and industrial applications.

  • How do I request a quote?

    You can request a quote by:

    • Clicking the "Request a Quote" button next to the product
    • Emailing us at kzn@sciquip.com
    • Calling our customer service line at [insert phone number]
  • Can SciQuip help with equipment installation and training?

    Absolutely. We offer installation and training services for many of our products to ensure they are set up correctly and used safely and effectively.

  • What payment methods does SciQuip accept?

    We accept:

    • Bank transfers (EFT)
    • Credit/debit cards
    • Purchase orders (for approved accounts)Contact our sales team for account applications.

  • How long does delivery take?

    Delivery times vary depending on the product and your location. Standard stock items are typically dispatched within [1-3 working days]. Custom or large equipment orders may take longer; estimated delivery times will be communicated at the time of purchase.

  • Do you provide after-sales support?

    Yes. SciQuip is committed to excellent customer service. We offer technical support, maintenance advice, and assistance with servicing or repairs after purchase.